While organizations use the introduction of AI, technical acceleration, acquisition and cultural changes, West Monroe sees its recording as evidence of their ability to help companies
CHICAGOPresent October 6, 2025 / Prnewswire/ -west Monroe, a global business and technology consulting company, announced that it was appointed by remarkable providers in Forrester's report, the landscape of the Change Management organization (OCM), Q4 2025.
When AI is redesigned how the work is done, the ultimate guideline of West Monroe shows for the introduction of AI workforce that only 16% of US workers use AI in their work and that most organizations are unprepared to grasp their value. In connection with the fact that, according to Harvard Business Review, only 12% of the most important change programs achieve permanent results, it is clear in the age of AI that OCM is important to equip people with the skills and self -confidence in order to thrive in the new ways of working.
“Organizational change management is the basis for the detection of the value of every transformation – especially if AI accelerates the workforce of the workforce,” said Dave Hilborn, head of the organization and People practice at West Monroe. “We are proud to be recognized by Forrester among remarkable providers, of which we believe they underline our commitment to customers to navigate customers with trust. Our goal is simple: help the organizations to see the results faster and keep these results.”
West Monroe helps customers to strengthen organizational resilience and adoption by:
- AI adoption – Management of organizations through the nuanced challenges of AI integration, from automation concerns to qualification changes, with training and communication, building trust and clarity.
- Vision & value definition – Partnership with managers to define transformation goals to ensure measurable results and alignment from the meeting room to the front.
- Organizational orientation – Implementation of standby reviews and adaptation strategies to align culture, governance and structures of success.
- Persistent change management – Definition of governance and measurement frames that maintain acceptance and improve the value long after implementation.
The customer effects of West Monroe are tangible in industries such as private equity, healthcare, financial services as well as energy and power companies. Examples are:
- Halfed a medium -sized bank that achieved new deposits of over $ 100 million, achieved a platform takeover of 96% and achieved annual cost savings of $ 550,000 through digital overhaul and structured change management.
- Reported that a large pension company with a large investor creates a three-year IT event plan, which is expected to save $ 65 million, shorten time-to-fill-fill by 80%and reduce the dependency on contingent workers.
- Halfed a global provider of Workforce Management in the development of $ 75 million+by optimizing more than 10 processes and making more than 15 AI-capable solutions to reduce the costs, lower manual effort and activate scale.
The OCM practice of West Monroe has delivered over 500 projects that are powered by a team of more than 100 experts. The company has significantly supported its skills with the acquisition of Change Management Consultancy 71 & Change 2022 and has been helping customers with the management of changes since 2012.
In order to build the list, Forrester providers included business scenarios such as cultural transformation, mergers and acquisitions, organizational restructuring, digital transformation and work change.
Find out more about our functions for organizational changes: https://www.westmone.com/services/organizational-change-management
Forrester does not support a company, product, brand or services contained in its research publications, and recommends no person to select the products or services of a company or a brand based on the reviews contained in such publications. Information is based on the best available resources. Opinions reflect the judgment at the time and can change. For more information, see Forrester's objectivity here.
About West Monroe
West Monroe is a global business consultancy and technology consulting company that passionately directs our customers. We have created solutions together that now speed up the results and prepare the industry for what comes next. We look forward to the possibilities that the technology creates. We work with our customers to deliver the possible, build on their goals, generate new knowledge and achieve inspiring results.
We always have a quick influence on the interface of industry, strategy, people and technology. Our all-in approach comes from our unique structure of the employee owners. The success of our customers is our success. From the beginning, our growth has corresponded to focus on people. Fortune and USA Today consistently celebrate West Monroe as a top job, and we are recognized as leading advice from Forbes. We find more value for your company.
Share our passion at westmonroe.com.
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